Will the strap or bracelet fit my wrist?
Strap and bracelet sizes can vary; however, most watches we post are sized for the average wrist size. The average wrist size for men is 7.25″ and 6.25″ for women. When possible, we try to include any additional links the seller has provided. If you are unsure if a watch will fit your wrist, please contact your Client Advisor for sizing information.
Can you source a specific watch for me?
We would love to talk to you about any watch you are looking to purchase! We process a high volume of watches, and the watch you are looking for may already be in our system. Please Contact a Client Advisor and they will let you know if we have the watch in inventory, or if we are able to source the watch for you. You can also add a watch to your wishlist on the website or our mobile app to check and see if the watch you are looking for has come in stock.
Do you guarantee my privacy?
Yes, we guarantee to provide customers with a safe and reliable online shopping experience, and we guarantee absolute privacy of customers. We do our best to ensure your confidentiality.
How can I cancel or change my order?
You can contact our online customer service by email.
Will I receive a tracking number?
As soon as the watch ships, you will receive an email with the tracking number and a URL to track your package. We ship with EMS or other delivery method which can expect your watch in the shortest time.